All customized product sales are FINAL due to the fact that customized orders cannot be restocked and sold to other customers.
All orders received Monday through Friday before 3:00 pm EST will be processed that same day. All other orders received after that time or on the weekend will be processed the following business day. Most items are able to be shipped that day or the following business day. Customized orders including access control credentials will be shipped immediately upon completion of customization and programming. An estimated shipping time for these items will be given to you upon placement of your order. The customer will be notified of any items ordered which are found to be on backorder. Some orders may have items shipped separately to the customer in an effort to fulfill the order as expeditiously as possible. We do not ship to APO/FPO/DPO addresses or P.O. Boxes, please provide a physical business address. We only ship within the the 48 states. We do not ship internationally.
Free ground Shipping only applies to standard orders placed, any specialized pricing and/or quotes extended will be subject to shipping fees.